You are able to cancel your current reservation for a future event up to 8 hours before your start time of your event using your verification code (which can be found in your confirmation email) and our RESCHEDULE TOOL.

Our system will send your new voucher code to the e-mail address used in making the original reservation.

You will not be able to reschedule reservations within 8 hours of the event start time.A lot goes into making our events run and we want to make sure the event is a success! We absolutely understand emergencies happen, if so, please reach out to our customer service team and we can assist further.

Our event tickets are not refundable, but don't worry, reschedule code(s) you receive never expire so you can redeem them at your convenience. The code will replace any vouchers that were redeemed on your original tickets.

Need to reschedule an event? Click Here

You need to make your reservation before the expiration date on your voucher, but you can book an event that takes place after your voucher expires—just be sure to book it BEFORE the voucher expires.

Example: I have a voucher that expires on January 5. I can totally make a reservation to an event that takes place on February 24, as long as I make the reservation on January 4 or before.

What if my voucher has expired?

You can still use it, however it will now only be valid for the "paid value." Just apply it into the promo-code box on the final page of the checkout process in order to discount the "paid value" from your ticket.

Example: I bought a $22.00 voucher for $45.00 voucher deal. Now that my voucher has expired I can apply it to my ticket to deduct $22.00 only.

What happens if the event I applied my voucher to is cancelled?

If you use a voucher to book to an event that’s cancelled, don’t fret, you’ll still be able to use the value you paid for your voucher towards a new event.

You’ll need to reschedule your original ticket but we’ve made it super easy. Just use our simple reschedule tool here:

Event Rescheduling Tool

From that page, just enter the verification code we sent you when you made your original reservation and follow the prompts to get a brand new reschedule code to use for re-booking. Nice right? Plus your reschedule voucher never expire so you won’t have to worry about it again. If you have questions about your vouchers, get in touch with us at hello@nightsplus.com. Please include any voucher codes you have questions about and we’d be happy to take a look for you.

Resend my purchase confirmation email? Click Here

FAQ’s

Find answers to our most frequently asked questions here...

As long as there are spaces left, you can book any time—even on the date itself. You can see on the event page whether it is sold out or has limited places.

Food and beverages are not included with your ticket. One of the things most important to us is supporting the local venues where we host our events, so we want to give them all the business we can.

Our partners have many options for you to eat and drink, so we encourage you to treat yourself to a soda, cocktail, bottle of wine or a delicious dinner! The party will have its own server, so you won’t have to leave your seat.

As much as we’d love to have everyone join us, each venue has a maximum allowable number. When we reach that number, the event is sold out, and we can’t add extra tickets.

However, if someone cancels, our website is automatically updated, so there is a possibility you can snap up that space if you see it become available.

A wide range of people come to enjoy our creative events. People who want to get out of the house, couples looking for date night ideas, friends on a girls’ night, families, groups looking for new ideas to try on the weekend and individuals on self-care nights. Most aren’t coming to learn how to paint but to have a laugh.

If you’re looking for unique and fun things to do near you, this is the place.

You are able to cancel your current reservation for a future event up to 8 hours before your start time of your event using your verification code (which can be found in your confirmation email) and our RESCHEDULE TOOL.

Our system will send your new voucher code to the e-mail address used in making the original reservation.

You will not be able to reschedule reservations within 8 hours of the event start time. A lot goes into making our events run and we want to make sure the event is a success! We absolutely understand emergencies happen, if so, please reach out to our customer service team and we can assist further.

Our event tickets are not refundable, but don’t worry, reschedule code(s) you receive never expire so you can redeem them at your convenience. The code will replace any vouchers that were redeemed on your original tickets.

You can still use it, however it will now only be valid for the "paid value." Just apply it into the promo-code box on the final page of the checkout process in order to discount the "paid value" from your ticket.

Example: I bought a $22.00 voucher for $45.00 voucher deal. Now that my voucher has expired I can apply it to my ticket to deduct $22.00 only.

Sometimes stuff comes up—we’re so sorry we had to cancel!

A reschedule voucher was sent to the email address associated with the ticket reservation. You will receive one email for each ticket with your new voucher code. Be sure to keep an eye on your spam folder just in case. Use the reschedule voucher on the payments page of the new event you want to attend.

You can read more about Reschedule Codes HERE

Yes, of course; our tickets are transferable!

The name of the participant doesn’t need to match the name of the ticket-buyer. Just have the new guest check-in with the same name the tickets are booked under. We don’t require you to bring a physical ticket or confirmation as proof of purchase, all that’s needed is the name!

still have questions?

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